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Sony Refunds Digital ARR Purchases

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  • Sony Refunds Digital ARR Purchases

    Sony refunds digital FFXIV: A Realm Reborn purchases on PSN | Games industry news | MCV


    Those who paid for the PSN version of Final Fantasy XIV: A Realm Reborn have been refunded by Sony.The funds should already have been credited to users’ wallet, with the game itself now available to download from their download history.
    The move follows the ongoing problems surrounding the re-launch of Square Enix’s MMO.
    “I would like to take the time to personally apologise once again to all those players who have been affected by the extended World login and character creation restrictions which have been in place for the past several days,” the game’s producer and director Naoki Yoshida said on the game’s forum.
    “I also understand that apologies will not help you get logged in. Considering the outcome of our first launch, our sales estimates for this one were decidedly conservative, as we believed that there would be a more gradual rise in users over the opening weeks and months.
    “Instead, to our pleasant surprise, we experienced tremendous support from a great number of players who were eager to get into the game from day one. The fact that we had to implement these restrictions is a direct result of my inaccurate sales and login estimates, and as producer, I must accept complete responsibility for this misstep.
    “Each and every player who has been affected has my deepest apologies.”
    Square Enix last week suspended digital sales of the game as it continued to struggle with its technical issues.


    Kinda wish I'd gotten the digital PS3 version now, lol. Oh well.
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  • #2
    Re: Sony Refunds Digital ARR Purchases

    What?

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    • #3
      Re: Sony Refunds Digital ARR Purchases

      There was a goof on the PSN store. It kept selling the game after SE temporarily suspended digital sales, but because SE had suspended sales, those purchases weren't getting registration codes. So people were essentially paying for the game and not getting it. The refund is only for those purchases on those two days that were sold by mistake.

      - - - Updated - - -

      www.psu.com/a020842/FFXIV-PSN-refunds-being-offered-by-Square-Enix

      - - - Updated - - -

      The article Mal linked and quoted was poorly researched and written.
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      • #4
        Re: Sony Refunds Digital ARR Purchases

        Yeah, I saw "Sony" and thought, wtf do they have anything to do with SE's fuck-ups?

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