Hi all, I've been looking around and Ive seen that people have been getting a lot of help from this forum, so I figure I'm gonna give it a shot.
I just bought FFXI yesterday and I havnt been able to configure the settings correctly in order for it to work. I'm at the stage where I'm trying to install Playonline Viewer, and everytime I try to do the online certification (Step 2), I get a POL error message. I tried messing around with the configuration, but I just get a different error message everytime. I'm using a direct DSL connection to my modem (no router). I'm in Ontario Canada and my ISP is Bell Sympatico. Here are the different senarios that I'm getting:
_________________________________________________
Error code: POL-1040
No response from DHCP server. Please try again later or check networking devices, such as cables and router or network settings.
__________________________________________________
Settings:
DNS Server
Aquire DNS Address: Do not aquire automatically
Primary DNS server: 209.226.175.223
Secondary DNS Server: 198.235.216.111
IP Address
Aquire IP Address: Aquire Automatically
Auxiliary Settings
MTU value settings: Normal
Connection Check: Disable
Host Name
Host name creation: Generate Automatically
Other Details
Other detailed settings: None
Proxy
Proxy Server: Do not use
_________________________________________________
Error code: POL-1556 (Network Error -504)
Network is busy or there are connection problems. Please try again later or verify that cables, networking devices, and network settings are properly configured.
__________________________________________________
Settings:
DNS Server
Aquire DNS Address: Do not aquire automatically
Primary DNS server: 209.226.175.223
Secondary DNS Server: 198.235.216.111
IP Address
Aquire IP Address: Do not aquire automatically
IP address: 69.158.11.185 (I just kinda made that up o_O i dunno what IP to put)
Netmask: None
Default route address: None
Auxiliary Settings
MTU value settings: Normal
Connection Check: Disable
Host Name
Host name creation: Generate Automatically
Other Details
Other detailed settings: None
Proxy
Proxy Server: Do not use
_________________________________________________
Error code: POL-1558
An authentication error has occured. Please write down the error code number, and contact SCEA at 1-866-466-5333 or via SCEA's website, www.us.playstation.com.
__________________________________________________
Settings:
DNS Server
Aquire DNS Address: Do not aquire automatically
Primary DNS server: 209.226.175.223
Secondary DNS Server: 198.235.216.111
IP Address
Aquire IP Address: Do not aquire automatically
IP address: 69.158.11.185
Netmask: 255.255.255.0 ( I think thats what its usually sposed to be)
Default route address: 69.158.11.185 (same as IP i guess)
Auxiliary Settings
MTU value settings: Normal
Connection Check: Disable
Host Name
Host name creation: Generate Automatically
Other Details
Other detailed settings: None
Proxy
Proxy Server: Do not use
I think it's something to do with my ip settings, since whenever i try something new I get a new error. However I dont know much about networks (I guess you can say I know nothing
) so I really dont know what to do in that aspect.
I aquired my DNS numbers through command prompt (ipconfig/all), and I entered them in my local area connection properties, but I just left the IP part as is since again I dont know what ip to put there exactly. Attatched is what my TCP/IP settings look like.
I called SCEA and of course they told me to call Playonline, but I really dont want to because A) They're long distance and B) Because I hear they're not much help anyways.
Umm....Help? I need someone's networking expertise, I'd be totally in debt to whoever can help me, because so far this is a total waste of money and I'm not pleased at all.
Thanks in advance.
I just bought FFXI yesterday and I havnt been able to configure the settings correctly in order for it to work. I'm at the stage where I'm trying to install Playonline Viewer, and everytime I try to do the online certification (Step 2), I get a POL error message. I tried messing around with the configuration, but I just get a different error message everytime. I'm using a direct DSL connection to my modem (no router). I'm in Ontario Canada and my ISP is Bell Sympatico. Here are the different senarios that I'm getting:
_________________________________________________
Error code: POL-1040
No response from DHCP server. Please try again later or check networking devices, such as cables and router or network settings.
__________________________________________________
Settings:
DNS Server
Aquire DNS Address: Do not aquire automatically
Primary DNS server: 209.226.175.223
Secondary DNS Server: 198.235.216.111
IP Address
Aquire IP Address: Aquire Automatically
Auxiliary Settings
MTU value settings: Normal
Connection Check: Disable
Host Name
Host name creation: Generate Automatically
Other Details
Other detailed settings: None
Proxy
Proxy Server: Do not use
_________________________________________________
Error code: POL-1556 (Network Error -504)
Network is busy or there are connection problems. Please try again later or verify that cables, networking devices, and network settings are properly configured.
__________________________________________________
Settings:
DNS Server
Aquire DNS Address: Do not aquire automatically
Primary DNS server: 209.226.175.223
Secondary DNS Server: 198.235.216.111
IP Address
Aquire IP Address: Do not aquire automatically
IP address: 69.158.11.185 (I just kinda made that up o_O i dunno what IP to put)
Netmask: None
Default route address: None
Auxiliary Settings
MTU value settings: Normal
Connection Check: Disable
Host Name
Host name creation: Generate Automatically
Other Details
Other detailed settings: None
Proxy
Proxy Server: Do not use
_________________________________________________
Error code: POL-1558
An authentication error has occured. Please write down the error code number, and contact SCEA at 1-866-466-5333 or via SCEA's website, www.us.playstation.com.
__________________________________________________
Settings:
DNS Server
Aquire DNS Address: Do not aquire automatically
Primary DNS server: 209.226.175.223
Secondary DNS Server: 198.235.216.111
IP Address
Aquire IP Address: Do not aquire automatically
IP address: 69.158.11.185
Netmask: 255.255.255.0 ( I think thats what its usually sposed to be)
Default route address: 69.158.11.185 (same as IP i guess)
Auxiliary Settings
MTU value settings: Normal
Connection Check: Disable
Host Name
Host name creation: Generate Automatically
Other Details
Other detailed settings: None
Proxy
Proxy Server: Do not use
I think it's something to do with my ip settings, since whenever i try something new I get a new error. However I dont know much about networks (I guess you can say I know nothing
) so I really dont know what to do in that aspect. I aquired my DNS numbers through command prompt (ipconfig/all), and I entered them in my local area connection properties, but I just left the IP part as is since again I dont know what ip to put there exactly. Attatched is what my TCP/IP settings look like.
I called SCEA and of course they told me to call Playonline, but I really dont want to because A) They're long distance and B) Because I hear they're not much help anyways.
Umm....Help? I need someone's networking expertise, I'd be totally in debt to whoever can help me, because so far this is a total waste of money and I'm not pleased at all.
Thanks in advance.

