Rules for the "Ask SquareEnix" section.

[ItazuraNhomango]

Re: Rules for the "Ask SquareEnix" section.

Apparently, the answer is "Don't send questions to us; S-E will tell you whenever if it's decided the company would like some questions."

Anyway, while that is not the same as the originally intended operation for this sub-forum, I retract my request to lock and bury this section of the site.

[Grizzlebeard]

Re: Rules for the "Ask SquareEnix" section.

Well, they may not reply to submitted questions but it's doesn't necessarily mean they don't visit the site.

I remember making this topic about reducing the level requirements on Outpost Teleports and not long after this update went live doing exactly that. Now, it may just be coincidence and I don't think I was alone in asking that question at some point, yet change did happen. Sometimes it may just be the "official" response is when it hits the game rather than their usual knowing smiles and cryptic response style interviews.

[Vyuru]

Re: Rules for the "Ask SquareEnix" section.

No one is suggesting that. But they are suggesting that posters:

- Use the forum correctly (ask actual questions, not just make a suggestion, or rant about something).

I think this is the crux of the problem.

I may be misreading the instructions, but:

To ask a question that is purely a question you cannot make a suggestion, you are asking about something in the game, like:

Which direction do I face for 100% HQ synths?
How do you kill AV?
Can you give me unlimited gil?

Compare that to Icemage's really good suggestion/question post on how to improve BLM's magic bursting. Created before the new forums rules went into place true, but that is more in line with how questions should be asked around here IMO.

Yes, it is more of a suggestion than a question, but it's a well thought out suggestion that gives the game devs something to think about and it provides feedback in terms of what the gamers would like.

[Feba]

Re: Rules for the "Ask SquareEnix" section.

the feedback loop was never properly set up.

I hear a high pitched noise just thinking about it.

Anyway, maybe it would be a good idea to lock the forum until we do get some way to talk to them?

[ItazuraNhomango]

Re: Rules for the "Ask SquareEnix" section.

According to Icemage, it's not SE's fault, since this is a staging ground for this site's admins to gather questions to submit to SE.

And apparently it's not the admins' fault either. They don't have enough worthwhile questions to submit.

Apparently, it's our fault. We suck at asking questions.

Actually, according to AKosygin, it's his fault. >_>;

My understanding of his explanation is that the feedback loop was never properly set up. That is why I question the need for this sub-forum at all, since until he settles with S-E on what is the proper channel for getting official response to community questions--or if there's a channel at all.

[Murphie]

Re: Rules for the "Ask SquareEnix" section.

So... what? Is a dissertation required for every inquiry?

No one is suggesting that. But they are suggesting that posters:

- Use the forum correctly (ask actual questions, not just make a suggestion, or rant about something).
- Follow the rules for creating a thread.
- Not repost something that has already been asked.
- Not post something that could be answered with a casual search, or a glance at Playonline.

[BurningPanther]

Re: Rules for the "Ask SquareEnix" section.

So... what? Is a dissertation required for every inquiry?

[Murphie]

Re: Rules for the "Ask SquareEnix" section.

We kind of do. Though that still doesn't answer why we haven't gotten a response for the questions sent nearly nine months ago.

[LyonheartLakshmi]

Re: Rules for the "Ask SquareEnix" section.

I have to agree that this forum is flawed. Instead of getting answers to questions from SE, we're getting flames directed at suggestions to SE. Now, I personally think that having a suggestions forum directed at SE would be a good idea... if it weren't plagued with tons of "OMG wrong forum!!!1!" and SE actually held up its end of the bargain and communicated -- even if only through terse, generic stock answers like "We'll pass this discussion on to Development and see what they think" or "We're sorry, but we feel that this suggestion would be inappropriate to consider at this time."

Now, if SE doesn't want a suggestions forum, then they should make it clearer just what kinds of questions they do want to answer. -- Pteryx

According to Icemage, it's not SE's fault, since this is a staging ground for this site's admins to gather questions to submit to SE.

And apparently it's not the admins' fault either. They don't have enough worthwhile questions to submit.

Apparently, it's our fault. We suck at asking questions.

[Pteryx]

Re: Rules for the "Ask SquareEnix" section.

I have to agree that this forum is flawed. Instead of getting answers to questions from SE, we're getting flames directed at suggestions to SE. Now, I personally think that having a suggestions forum directed at SE would be a good idea... if it weren't plagued with tons of "OMG wrong forum!!!1!" and SE actually held up its end of the bargain and communicated -- even if only through terse, generic stock answers like "We'll pass this discussion on to Development and see what they think" or "We're sorry, but we feel that this suggestion would be inappropriate to consider at this time."

Now, if SE doesn't want a suggestions forum, then they should make it clearer just what kinds of questions they do want to answer. -- Pteryx

[ItazuraNhomango]

Re: Rules for the "Ask SquareEnix" section.

perhaps Itazura should be put out of its misery.

I fully support the above statement.

Wow. I must be wearing more enmity gear than I thought.

[Vyuru]

Re: Rules for the "Ask SquareEnix" section.

I know I haven't bothered asking a new question in this forum (interesting or otherwise) in a long time since there doesn't appear to be any chance of getting a response from SE.

Well, myself I haven't put in anything partly because it seems like SE isn't going to bother reading it and also partly for a certain person flameing all of my posts here........

Quote:
perhaps Itazura should be put out of its misery.

I fully support the above statement.

Dude, not even funny.

[Kailea]

Re: Rules for the "Ask SquareEnix" section.

wow I cant believe I have hearing this argument.....

[Feba]

Re: Rules for the "Ask SquareEnix" section.

perhaps Itazura should be put out of its misery.

I fully support the above statement.

[LyonheartLakshmi]

Re: Rules for the "Ask SquareEnix" section.

There haven't been enough meaningful questions since the beginning of the year (some of them have since been putatively answered by update changes in any case).

The first set of questions sent on to SE back in February was made up of 9 questions. If we (as a forum community) haven't come up with 9 more meaningful questions in the span of 8 months, perhaps Itazura is right and this sub-forum should be put out of its misery.