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  • Error POL-1500

    Please help , i haven't been playing on FFXI for around 3 - 4 month, and decided to play last night only to find out that my account has been suspended but can reactivate it and when i try to do so i get the error code POL - 1500 and it aslo appears when trying to create a new account. I only seem to remember my POL ID and Password.

  • #2
    Re: Error POL-1500

    I have the same problem, and some other guys too, I hope they'll do something soon, it's sad to be ignored this way for 2 days.

    Comment


    • #3
      Re: Error POL-1500

      I been reading storys similar to this but they had there account deleted and are needing to buy another copy of FFXI.
      I hope this doesn't happen 2 any of us

      Comment


      • #4
        Re: Error POL-1500

        To be honest this is the first time I use the Play Online Viewer, I just need to register but I can't. I would like to know if they have a server problem, it's frustrating to wait this way. They should tell us the problem they have an how much time they need to fix it, so we could feel a bit less ignorated.

        Comment


        • #5
          Re: Error POL-1500

          last time i heard the server was up and running with no maintance being done

          Double Post Edited:
          I Have fixed the problem i dont know if this worked or the guys at POL did it but i installed the lastest DirectX from www.Microsoft.com and not its working

          Double Post Edited:
          Now its working sorry
          Last edited by SiC_fAiTh; 07-09-2006, 06:26 AM. Reason: Automerged Doublepost

          Comment


          • #6
            Re: Error POL-1500

            It works now :D

            Comment


            • #7
              Re: Error POL-1500

              Its Allll Gud

              Comment


              • #8
                Re: Error POL-1500

                im having the same problem

                Comment


                • #9
                  Re: Error POL-1500

                  im getting the same error and i only got ff11 the van a diel collection about 9 hours ago.

                  Can anyone help please?, ive tried uninstalling and reinstalling everything, ive also upgraded to the newest direct x and still no luck

                  Ive mailed play online but still no reply.

                  if anyone could help it would be greatly appriciated as, i dont know where to start ive done all i can think of

                  it worked to update the browser but just wont when i try and register

                  My comp:

                  =============================== System =================================

                  CPU = Intel(R) Celeron(R) CPU 2.40GHz
                  CPU Speed = 2467 MHz
                  No. of CPUs = 1
                  OS = Microsoft Windows XP Service Pack 2 Ver 5.01.2600
                  Version of DirectX = DirectX 9.0
                  Main Memory = Capacity: 510MB : Free Space: 254MB
                  Drive [C:\] = Local Disk Free Space: 7.08 GB (Capacity: 34.46 GB )
                  Drive [E:\] = Local Disk Free Space: 6.58 GB (Capacity: 38.16 GB )
                  PlayOnline Viewer Install Path = C:\Program Files\PlayOnline\SquareEnix\PlayOnlineViewer\
                  FINAL FANTASY XI Install Path = C:\Program Files\PlayOnline\SquareEnix\FINAL FANTASY XI\
                  TETRA MASTER Install Path = C:\Program Files\PlayOnline\SquareEnix\TetraMaster\
                  Graphics Card = NVIDIA GeForce FX 5500
                  Type of Chip = NVIDIA GeForce FX 5500
                  Video Driver = nv4_disp.dll
                  Version = 6.14.10.8421
                  Updated = 09 March 2006 15:29
                  VendorId = 0x10DE
                  DeviceId = 0x0326
                  SubSysId = 0x0000
                  Revision = 161
                  VRAM = 128.0MB
                  AvailableVidMem = 124.0MB
                  AvailableTextureMem = 306.0MB
                  Sound Card = SoundMAX Digital Audio
                  Sound Driver = smwdm.sys
                  Version = 5.12.01.5243
                  Updated = 29 October 2004 20:14
                  Network Card = Broadcom 440x 10/100 Integrated Controller
                  Network Driver = bcm4sbxp.sys
                  Version = 3.63.0.0
                  Updated = 15 July 2003 22:20
                  Network Card = Nintendo Wi-Fi USB Connector
                  Network Driver = rt25usbap.sys
                  Version = 2.00.2.7
                  Updated = 25 October 2005 00:17
                  Network Card = USB Cable Modem 351000
                  Network Driver = usbcm.sys
                  Version = 1.10.35.1000
                  Updated = 11 April 2002 21:21
                  Motherboard = 0F5949
                  Manufacturer = Dell Computer Corp.
                  Version = A01
                  Serial Number = ..CN7082151GA05M.

                  ============================ Applications ==============================

                  System Information Ver.1.01.17
                  Final Fantasy XI :: Dreams in Vana'diel - Error POL-1500 - Mozilla Firefox

                  ============================== Processes ===============================

                  smss.exe
                  winlogon.exe
                  services.exe
                  lsass.exe
                  svchost.exe
                  svchost.exe
                  LEXBCES.EXE
                  LEXPPS.EXE
                  spoolsv.exe
                  mcdetect.exe
                  mcshield.exe
                  mctskshd.exe
                  svchost.exe
                  Explorer.EXE
                  mcvsescn.exe
                  mcvsftsn.exe
                  Msmsgs.exe
                  wuauclt.exe
                  mcvsshld.exe
                  mcagent.exe
                  OasClnt.exe
                  firefox.exe
                  PolSystemInfo.exe

                  ========================= Installed Programs ===========================

                  Acoustica MP3 CD Burner
                  Adobe Photoshop CS2
                  ASAPI Update
                  AVerTV Hybrid+FM USB2.0 2.0.3.9
                  AviSynth 2.5
                  BitTornado 0.3.7
                  Clean Ram 1.10 - Free
                  CureROM Pro 2.0.1
                  Dell Photo Printer 720
                  Dell Support 5.0.0 (630)
                  DJMixStation 2 feat. Virtual DJ
                  DH Driver Cleaner Professional Edition
                  eMule
                  eMule++ 1.2.3
                  FL Studio 5
                  FL Studio 6
                  FLV Player 1.3.3
                  GetRight
                  FINAL FANTASY XI
                  AVerTV USB 2.0 Plus
                  PlayOnline Viewer and Tetra Master
                  AVerTV USB 2.0 Plus Driver
                  Intel(R) 537EP V9x DF PCI Modem
                  Windows XP Hotfix - KB834707
                  Windows XP Hotfix - KB867282
                  Windows XP Hotfix - KB873333
                  Windows XP Hotfix - KB873339
                  Security Update for Windows XP (KB883939)
                  Windows XP Hotfix - KB885250
                  Windows XP Hotfix - KB885835
                  Windows XP Hotfix - KB885836
                  Windows XP Hotfix - KB886185
                  Windows XP Hotfix - KB887472
                  Windows XP Hotfix - KB887742
                  Windows XP Hotfix - KB888113
                  Windows XP Hotfix - KB888302
                  Windows XP Hotfix - KB888310
                  Security Update for Windows XP (KB890046)
                  Windows XP Hotfix - KB890047
                  Windows XP Hotfix - KB890175
                  Windows XP Hotfix - KB890859
                  Windows XP Hotfix - KB890923
                  Windows XP Hotfix - KB891781
                  Windows XP Hotfix - KB893066
                  Windows XP Hotfix - KB893086
                  Security Update for Windows XP (KB893756)
                  Windows Installer 3.1 (KB893803)
                  Update for Windows XP (KB894391)
                  Security Update for Windows XP (KB896358)
                  Security Update for Windows XP (KB896422)
                  Security Update for Windows XP (KB896423)
                  Security Update for Windows XP (KB896424)
                  Security Update for Windows XP (KB896428)
                  Security Update for Windows XP (KB896688)
                  Update for Windows XP (KB896727)
                  Security Update for Step By Step Interactive Training (KB898458)
                  Update for Windows XP (KB898461)
                  Security Update for Windows XP (KB899587)
                  Security Update for Windows XP (KB899588)
                  Security Update for Windows XP (KB899591)
                  Update for Windows XP (KB900485)
                  Security Update for Windows XP (KB900725)
                  Security Update for Windows XP (KB901017)
                  Security Update for Windows XP (KB901190)
                  Security Update for Windows XP (KB901214)
                  Security Update for Windows XP (KB902400)
                  Security Update for Windows XP (KB903235)
                  Security Update for Windows XP (KB904706)
                  Security Update for Windows XP (KB905414)
                  Security Update for Windows XP (KB905749)
                  Security Update for Windows XP (KB905915)
                  Security Update for Windows XP (KB908519)
                  Security Update for Windows XP (KB908531)
                  Update for Windows XP (KB910437)
                  Security Update for Windows XP (KB911280)
                  Security Update for Windows XP (KB911562)
                  Security Update for Windows Media Player (KB911564)
                  Security Update for Windows Media Player 10 (KB911565)
                  Security Update for Windows XP (KB911567)
                  Security Update for Windows XP (KB911927)
                  Security Update for Windows XP (KB912812)
                  Security Update for Windows XP (KB912919)
                  Security Update for Windows XP (KB913446)
                  Security Update for Windows XP (KB913580)
                  Security Update for Windows XP (KB914388)
                  Security Update for Windows XP (KB914389)
                  Security Update for Windows XP (KB916281)
                  Update for Windows XP (KB916595)
                  Security Update for Windows XP (KB917159)
                  Security Update for Windows XP (KB917344)
                  Security Update for Windows XP (KB917422)
                  Security Update for Windows Media Player 10 (KB917734)
                  Security Update for Windows XP (KB917953)
                  Security Update for Windows XP (KB918439)
                  Security Update for Windows XP (KB918899)
                  Security Update for Windows XP (KB920214)
                  Security Update for Windows XP (KB920670)
                  Security Update for Windows XP (KB920683)
                  Security Update for Windows XP (KB921398)
                  Security Update for Windows XP (KB921883)
                  Security Update for Windows XP (KB922616)
                  K-Lite Codec Pack 2.72 Full
                  LimeWire 4.9.23
                  Microsoft .NET Framework 1.1 Hotfix (KB886903)
                  Macromedia Shockwave Player
                  McAfee SecurityCenter
                  MediaJoin
                  Microsoft .NET Framework 1.1
                  mIRC
                  Mozilla Firefox (1.0.4)
                  Messenger Plus! 3
                  MSN
                  NVIDIA Drivers
                  QuickTime
                  Ragnarok Online
                  Ragnarok Sakray
                  RealPlayer
                  SHOUTcast DNAS (remove only)
                  Macromedia Flash Player 8
                  SHOUTcast Source DSP 1.8.2 (remove only)
                  SoulSeek Client 156c
                  Steinberg Cubase SX v3.1.1.944
                  Steinberg WaveLab v4.00c
                  SC Ver 2.55
                  SyncroSoft Emu (Remove only)
                  Syncrosoft's License Control
                  System Requirements Lab
                  Viewpoint Media Player
                  Virtual DJ - Atomix Productions
                  McAfee VirusScan
                  Nintendo Wi-Fi USB Connector Registration Tool
                  Winamp (remove only)
                  Windows Media Format Runtime
                  Windows Media Player 10
                  WinRAR archiver
                  Microsoft Windows Media Video 9 VCM
                  Sonic Update Manager
                  Sonic DLA
                  AutoUpdate
                  Google Toolbar for Internet Explorer
                  WebFldrs XP
                  Internet Explorer Default Page
                  Sony Ericsson OCS
                  Intel(R) Integrated Performance Primitives RTI 4.0
                  Dell Driver Reset Tool
                  PowerDVD 5.3
                  Java 2 Runtime Environment, SE v1.4.2_03
                  Dell System Restore
                  Microsoft Works 7.0
                  InterVideo FilterSDK for AverMedia
                  PC Suite
                  Jasc Paint Shop Pro 8 Dell Edition
                  Intel(R) Extreme Graphics Driver
                  DivX Player
                  AVerTV USB 2.0 plus
                  Sonic RecordNow!
                  Windows Messenger 5.1
                  Sony Ericsson Mobile Phone Monitor
                  Dell Media Experience
                  Adobe Acrobat - Reader 6.0.2 Update
                  Adobe Reader 6.0.1
                  DivX Converter
                  DivX Web Player
                  Microsoft XML Parser
                  Nero 7 Demo
                  Jasc Paint Shop Photo Album
                  Dell Media Experience Update
                  MSN Messenger 7.5
                  Sony Ericsson Capability Manager
                  DigimonRPG

                  ========================== Connection Test ============================

                  Not Checked

                  thanks
                  Last edited by Racc; 08-19-2006, 01:04 PM.

                  Comment


                  • #10
                    Re: Error POL-1500

                    Heya.

                    My friend is also having the POL-1500 error message. He bought FFXI for his Xbox 360 today and he can't even start the registration process. Bit of a kick in the teeth I know. If anyone can help me with information on this matter it will be greatly appreciated. ^_^

                    -Shimonu-

                    Comment


                    • #11
                      Re: Error POL-1500

                      Im also having the prob I just got FFXI with expansion packs today and all I get when i go to register is the error code POL - 1500 I have tried everything I can think of to get it working. I wish that they would tell us the actual problem to make it less fraustrating and give us a chance of fixing it. Does anyone know if its a problem with them or with are computers.

                      Comment


                      • #12
                        Re: Error POL-1500

                        well i have the xbox 360 version and that doesn't work, i think the problems with them because i've been on afew other sites and seen that other people are having problems.

                        Comment


                        • #13
                          Re: Error POL-1500

                          Since 4 people reported the same problem the same day on different systems (along with the people in july) my best guess is its a just a reregistration server error. Try calling or chatting online with Play Online Service Representatives to confirm this. (Its under service and support at the play on line site)

                          Comment


                          • #14
                            Re: Error POL-1500

                            Definately something going on on PlayOnline's side. I'm trying to reactivate my FFXI Content ID after 2 months on hiatus and I'm getting the 1500 error. Has it been going on for a few days now? Dang...

                            Comment


                            • #15
                              Re: Error POL-1500

                              Originally posted by JennifARGH
                              Definately something going on on PlayOnline's side. I'm trying to reactivate my FFXI Content ID after 2 months on hiatus and I'm getting the 1500 error. Has it been going on for a few days now? Dang...
                              don't reactivate in the middle of the month! SE charges the full month's fee and you'll only get half a month to play before SE charges you again. which mean's you will see two $12.95 charges on Sept 1.

                              Thanks Yyg!

                              Comment

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