Customer Support Survey (12/09/2007)

Malacite · 12-10-2007, 06:42 AM

Starting today, we have introduced a survey regarding all of PlayOnline's services, and we would appreciate your opinions and requests in regards to Square Enix's customer support (such as GM support and the Information Center).

Survey period:
From December 9 (Tuesday) at 11:00pm to December 24 (Monday) at 11:00pm

We will be using the answers you submit to improve our customer support in the future. Thank you for your understanding and cooperation.

Click here for the survey

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Oh this'll be good LOL! Can't wait to see how many people are gonna give SE shit over the GMs.

Mhurron · 12-10-2007, 06:44 AM

Do I win an iPod if I complete the survey?

LyonheartLakshmi · 12-10-2007, 08:35 AM

This is probably the right opportunity for EUs to let SE know how they feel about the way maintenance windows are being scheduled.

Akashimo · 12-10-2007, 08:36 AM

<.<;
Lets hope they actually read these.
>.>;

Pteryx · 12-12-2007, 03:17 PM

Let's hope people actually fill it out. My friends seem to think they shouldn't bother because they haven't interacted with GMs, or because me saying something is enough. Oy... -- Pteryx

Feba · 12-12-2007, 03:22 PM

Quote:

Originally Posted by LyonheartLakshmi

This is probably the right opportunity for EUs to let SE know how they feel about the way maintenance windows are being scheduled.

Yeah, stop using the most logical time possible for your maintenance! Bastards!

PiNG · 12-12-2007, 10:20 PM

Actually, it seems like this survey will be very important for them. I've received email regarding this, and they wanted as many people to complete the survey. So it's also linked under announcements.

Grizzlebeard · 12-12-2007, 10:58 PM

Quote:

Originally Posted by Feba

Yeah, stop using the most logical time possible for your maintenance! Bastards!

Get back under your bridge.

eticket109 · 12-20-2007, 08:18 AM

The survey period is almost up. I would encourage anyone who has not filled this out, to do so. There's been a lot of talk lately about SE/POL's lost/stolen account recovery policies, or lack thereof. This is an opportunity to get those views across in a manner SE/POL has stated they may actually pay attention to.

12-10-2007, 06:42 AM	#1
Malacite Crime Solving Rank 11 Paladin! Holyknight Emblem Join Date: May 2006 Location: None of your damn business Posts: 6,408 Style: Light Theme V7 Thanks: 1,464 Thanked 548x in 384 Posts My Mood:	Customer Support Survey (12/09/2007) Starting today, we have introduced a survey regarding all of PlayOnline's services, and we would appreciate your opinions and requests in regards to Square Enix's customer support (such as GM support and the Information Center). Survey period: From December 9 (Tuesday) at 11:00pm to December 24 (Monday) at 11:00pm We will be using the answers you submit to improve our customer support in the future. Thank you for your understanding and cooperation. Click here for the survey ------------------------------------------------------------------------------------------------ Oh this'll be good LOL! Can't wait to see how many people are gonna give SE shit over the GMs. __________________ My Dream Samurai Gear

12-10-2007, 06:44 AM	#2
Mhurron Senior Veteran Iron Emblem of Service Join Date: May 2006 Posts: 5,476 Style: Light Theme V7 Thanks: 148 Thanked 2,060x in 1,175 Posts	Re: Customer Support Survey (12/09/2007) Do I win an iPod if I complete the survey? __________________ I use a Mac because I'm just better than you are. HTTP Error 418 - I'm A Teapot - The resulting entity body MAY be short and stout.

12-10-2007, 08:35 AM	#3
LyonheartLakshmi Fan of Murphie Allied Ribbon of Bravery Join Date: May 2006 Location: Largo, FL Posts: 1,669 Style: Light Theme V7 Thanks: 114 Thanked 313x in 186 Posts	Re: Customer Support Survey (12/09/2007) This is probably the right opportunity for EUs to let SE know how they feel about the way maintenance windows are being scheduled. __________________ Lyonheart lvl 75 WAR, 75 BST, 75 BLM, 75 NIN, 47 SCH Cooking 100.0+3+3, Culinarian's Signboard, Raw Fish Handling, Noodle Kneading, Patissier Fishing 60 Lakiskline Bonecrafting 100.0+3+3, Leather 60+2, Woodworking 60, Alchemy 60 Smithing 60, Clothcraft 55, Goldsmithing 54.1, Cooking 11 Boneworker's Signboard, Bone Purification, Bone Ensorcellment, Filing, Lumberjack, Chainwork

12-10-2007, 08:36 AM	#4
Akashimo Nekoai Nanashi Allied Ribbon of Glory Join Date: Dec 2005 Location: Dumfries, Virgina Posts: 2,263 Style: Dark Theme V6 Thanks: 1,263 Thanked 213x in 165 Posts My Mood:	Re: Customer Support Survey (12/09/2007) <.<; Lets hope they actually read these. >.>; __________________ Adventures of Akashimo Hakubi & Nekoai Nanashi

12-12-2007, 03:17 PM	#5
Pteryx Junior Member Join Date: Sep 2005 Location: Auburn, ME Posts: 409 Style: Light Theme V7 Thanks: 186 Thanked 122x in 73 Posts	Re: Customer Support Survey (12/09/2007) Let's hope people actually fill it out. My friends seem to think they shouldn't bother because they haven't interacted with GMs, or because me saying something is enough. Oy... -- Pteryx

12-12-2007, 10:20 PM	#7
PiNG Permanently Banned Administrator Bronze Ribbon of Service Join Date: Jun 2002 Location: S. Cali Posts: 751 Style: Light Theme V7 Thanks: 8 Thanked 50x in 21 Posts My Mood:	Re: Customer Support Survey (12/09/2007) Actually, it seems like this survey will be very important for them. I've received email regarding this, and they wanted as many people to complete the survey. So it's also linked under announcements.

12-20-2007, 08:18 AM	#9
eticket109 Pointy Stick Allied Ribbon of Glory Join Date: Apr 2004 Location: Portland, OR Posts: 2,091 Style: Light Theme V7 Thanks: 488 Thanked 375x in 234 Posts My Mood:	Re: Customer Support Survey (12/09/2007) The survey period is almost up. I would encourage anyone who has not filled this out, to do so. There's been a lot of talk lately about SE/POL's lost/stolen account recovery policies, or lack thereof. This is an opportunity to get those views across in a manner SE/POL has stated they may actually pay attention to. __________________ Wii code: 6851 9579 6989 9039

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