12-10-2007, 07:42 AM | #1 (permalink) | | Heir to Odin Oracle of Knowledge Join Date: May 2006 Location: None of your damn business Posts: 3,819 Style: Light - Version 5 My Mood: Thanks: 847 Thanked 354x in 251 Posts Gil: 131,873 Bank: 0 Total Gil: 131,873 Donate | Customer Support Survey (12/09/2007)
Starting today, we have introduced a survey regarding all of PlayOnline's services, and we would appreciate your opinions and requests in regards to Square Enix's customer support (such as GM support and the Information Center).
Survey period:
From December 9 (Tuesday) at 11:00pm to December 24 (Monday) at 11:00pm
We will be using the answers you submit to improve our customer support in the future. Thank you for your understanding and cooperation.
Click here for the survey
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Oh this'll be good LOL! Can't wait to see how many people are gonna give SE shit over the GMs. | | ::Quote Selected:: | | 12-10-2007, 07:44 AM | #2 (permalink) | | Senior Veteran Oracle of Knowledge Join Date: May 2006 Posts: 4,618 Style: Light - Version 6 Thanks: 116 Thanked 1,434x in 870 Posts Gil: 2,496 Bank: 333,825 Total Gil: 336,321 Donate | Re: Customer Support Survey (12/09/2007) Do I win an iPod if I complete the survey? | | ::Quote Selected:: | | 12-10-2007, 09:35 AM | #3 (permalink) | | Fan of Murphie Brain of Knowledge Join Date: May 2006 Location: Largo, FL Posts: 1,603 Style: Light - Version 5 Thanks: 101 Thanked 289x in 172 Posts Gil: 13,994 Bank: 79,697 Total Gil: 93,691 Donate | Re: Customer Support Survey (12/09/2007) This is probably the right opportunity for EUs to let SE know how they feel about the way maintenance windows are being scheduled. Lyonheart
lvl 75 WAR, 75 BST, 75 BLM, 71 NIN
Cooking 100.0+3+3, Culinarian's Signboard, Raw Fish Handling, Noodle Kneading, Patissier
Fishing 60
Lakiskline
Bonecrafting 100.0+3+3,
Leather 60+2, Woodworking 60, Alchemy 60
Smithing 60, Clothcraft 55, Goldsmithing 54.1, Cooking 11
Boneworker's Signboard, Bone Purification, Bone Ensorcellment, Filing, Lumberjack, Chainwork | | ::Quote Selected:: | | 12-10-2007, 09:36 AM | #4 (permalink) | | Brain of Knowledge Join Date: Dec 2005 Location: Dumfries, Virgina Posts: 1,967 Style: Dark - Version 6 My Mood: Thanks: 933 Thanked 175x in 137 Posts Gil: 21,999 Bank: 22,104 Total Gil: 44,102 Donate | Re: Customer Support Survey (12/09/2007) <.<;
Lets hope they actually read these.
>.>; | | ::Quote Selected:: | | 12-12-2007, 04:17 PM | #5 (permalink) | | Junior Member Join Date: Sep 2005 Location: Auburn, ME Posts: 394 Style: Light - Version 6 Thanks: 171 Thanked 116x in 69 Posts Gil: 19,542 Bank: 0 Total Gil: 19,542 Donate | Re: Customer Support Survey (12/09/2007) Let's hope people actually fill it out. My friends seem to think they shouldn't bother because they haven't interacted with GMs, or because me saying something is enough. Oy... -- Pteryx | | ::Quote Selected:: | | 12-12-2007, 04:22 PM | #6 (permalink) | | RANK 5 IS BULLSHIT! Oracle of Knowledge Join Date: Oct 2004 Posts: 7,002 Style: Light - Version 6 Thanks: 1,732 Thanked 1,623x in 1,129 Posts Gil: 4,282 Bank: 890,539 Total Gil: 894,820 Donate | Re: Customer Support Survey (12/09/2007) Originally Posted by LyonheartLakshmi | | This is probably the right opportunity for EUs to let SE know how they feel about the way maintenance windows are being scheduled. | Yeah, stop using the most logical time possible for your maintenance! Bastards! | | ::Quote Selected:: | | 12-12-2007, 11:20 PM | #7 (permalink) | | Junior Member... Yeah... Administrator Join Date: Jun 2002 Location: S. Cali Posts: 692 Style: Light - Version 6 My Mood: Thanks: 8 Thanked 38x in 16 Posts Gil: 35,797 Bank: 30,916 Total Gil: 66,713 Donate | Re: Customer Support Survey (12/09/2007) Actually, it seems like this survey will be very important for them. I've received email regarding this, and they wanted as many people to complete the survey. So it's also linked under announcements. | | ::Quote Selected:: | | 12-12-2007, 11:58 PM | #8 (permalink) | | Play toy Brain of Knowledge Join Date: Nov 2003 Location: Washington, England Posts: 1,019 Style: Light - Version 6 My Mood: Thanks: 104 Thanked 127x in 60 Posts Gil: 16,776 Bank: 0 Total Gil: 16,776 Donate | Re: Customer Support Survey (12/09/2007) Originally Posted by Feba | | Yeah, stop using the most logical time possible for your maintenance! Bastards! | Get back under your bridge. | | ::Quote Selected:: | | The Following 2 Users Say Thank You to Grizzlebeard For This Useful Post: | | | 12-20-2007, 09:18 AM | #9 (permalink) | | Pointy Stick Keeper of Knowledge Join Date: Apr 2004 Location: Portland, OR Posts: 2,033 Style: Dark - Version 5 My Mood: Thanks: 465 Thanked 367x in 228 Posts Gil: 19,935 Bank: 80,862 Total Gil: 100,797 Donate | Re: Customer Support Survey (12/09/2007) The survey period is almost up. I would encourage anyone who has not filled this out, to do so. There's been a lot of talk lately about SE/POL's lost/stolen account recovery policies, or lack thereof. This is an opportunity to get those views across in a manner SE/POL has stated they may actually pay attention to.
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