View Full Version : how can i get my ID recoverd?
TwilightMode
12-16-2007, 08:45 AM
I lost the piece of paper that had my playonline ID on it, and i cant log on. i have all my other information i think, i have my registration codes and everything. Its really disapointing i really want to play :P
Sabaron
12-16-2007, 08:59 AM
That's really not a "Question for SE"... It's more of a general question. I would recommend using the support features on POL.com or calling SE's Customer Support:
https://secure.playonline.com/supportus/index.html
Icemage
12-16-2007, 06:57 PM
As noted, the Ask Square-Enix Questions forum is not a technical support forum. You need to contact PlayOnline for assistance with accessing your account.
Moved to Frequently Asked Questions.
Icemage
FFXIOnline Forum Super Moderator
Zoltar
12-18-2007, 10:01 AM
I went through this recently. You'll need to call POL, and give them your name and the information of the credit card used when creating your account. After that, I was all set (even after a year hiatus!)
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