when is this server maintenance take place

[the_ultimate_shadow]

i know october 1st and october 2nd, but it says 0:00-6:00 and 0:00-8:00, is that 6 AM or PM and 8 AM or PM? i just got it and i was hopin to play tonight and its doing the really long patch update with a hour and twelve minutes left, and i need to watch saturday night live tonight(Dane Cook is hosting!!!!) so it looks like all i will be able to do is make my character if im lucky, but thats about it, and i just want to know if i can play tomorrow day or if i can only play for a few hours at night....lol, anyways, sorry, please answer my question :P

[Anaki]

i assume without any AM or PM its military time the 24 our clock. meaning 0-6 and 0-8 is midnight to 6 am and mignight to 8 atm if it was pm it would be 0:00-18:00 or 0:00-20:00 right?

[the_ultimate_shadow]

that would be correct, thats how military time works, lol, but i wasn't a 100% sure, and wanted to know for definet, cause i REALLY wanna play alot the next couple days!....consindering i just got it :|

[Vyren]

Are you talking about POL maint, or FFXI maint. If it's POL maintenance, i.e registration server maint, it doesn't affect play at all. It's basically just POL saying LOLZ WE HOLD MAINT OVER THE TIME UR BILLED SO U CAN'T CHANGE UR CREDIT CARD INFO (which is a huge inconviniance)

[Intensity]

(which is a huge inconviniance)

Really? Funny, I think I've changed my CC info on POL maybe twice since NA release. And the times are from Midnight to 6am PDT, meaning pacific coast time. So, how is not being able to change your CC info between midnight and 6am in the morning a huge inconvenience? I'd call it more of a Non-Issue. Plus, this is happening on the days they bill for your account so if you haven't put up the correct CC by this point you're either lazy or..... no, lazy's the only thing I can think of.

[ikkleste]

I think that may have been sarcasm. ;) :rolleyes:

[Murphie]

Since they do registration server maintenance the same time each month, it's really anything but an inconvenience. Plan ahead, folks. It's not that hard. And if you run into a problem with billing during those couple of days, it's not the end of the world. You'll be able to play again shortly.

[Vyren]

Really? Funny, I think I've changed my CC info on POL maybe twice since NA release. And the times are from Midnight to 6am PDT, meaning pacific coast time. So, how is not being able to change your CC info between midnight and 6am in the morning a huge inconvenience? I'd call it more of a Non-Issue. Plus, this is happening on the days they bill for your account so if you haven't put up the correct CC by this point you're either lazy or..... no, lazy's the only thing I can think of.

I should be able to change my billing info at any time, they hold POL maint OVER the time you're billed, so if you forget to just before, or if you're like me and use disposable creditcard thingies with money put on, there's no way you can change it soon enough before you're billed and so every month I have to reactivate my characters. :\ Do you not think it's even a little stupid to hold POL maint where they know you're unable to change your payment info, during the time which you're billed? Either way, don't be such a bitch about things..no, bitch isn't the only thing I can think of. :\

[Murphie]

Well, there's nothing like taking a billing issue and making it personal. As I said above, it's not as though this maintenance is a surprise. They do it every month at the same time each month. Learn to plan ahead and then you won't have anything to worry about.

Regardless of what you think you should or should not be able to do with your billing, SE sets the terms in that area.

[queenuma]

Really? Funny, I think I've changed my CC info on POL maybe twice since NA release. And the times are from Midnight to 6am PDT, meaning pacific coast time. So, how is not being able to change your CC info between midnight and 6am in the morning a huge inconvenience? I'd call it more of a Non-Issue.

Yes because we all know only Americans play this game

[Murphie]

The times are still constant regardless of which time zone you're in.

[queenuma]

The times are still constant regardless of which time zone you're in.

My point being, Intensity argued that the hours of 00:00-6:00 PDT isn't an inconvenience when Vyren clearly has Location: England in his/her profile. Yeah the middle of the night isn't a problem to most of you but don't forget we're at the centre of the world (time wise) here in England and PDT is GMT-8. The POL maintenance runs from 16:00-22:00 over here and I'd call not being able to change your credit card details in our prime time and inconvenience. Wouldn't you?

I'm not saying they should run the maintenance at a time to suit everybody, because that doesn't exist, however Vyern is right that they only perform the maintenance just as the payments are received. This is, quite frankly, extremely bad planning.

[neighbortaru]

My point being, Intensity argued that the hours of 00:00-6:00 PDT isn't an inconvenience when Vyren clearly has Location: England in his/her profile. Yeah the middle of the night isn't a problem to most of you but don't forget we're at the centre of the world (time wise) here in England and PDT is GMT-8. The POL maintenance runs from 16:00-22:00 over here and I'd call not being able to change your credit card details in our prime time and inconvenience. Wouldn't you? forgive me for asking, but why do you need to change your credit card/billing details every month? sounds like you are making mountains out of mole hills.

[queenuma]

forgive me for asking, but why do you need to change your credit card/billing details every month? sounds like you are making mountains out of mole hills.

I don't and I'm not. I was merely pointing out the stupidity of SE's scheduling and checking if Intensity was aware that America isn't the centre of the universe.

[neighbortaru]

ok then, I frankly don't see what the issue is here then (since the OP's question has long been answered).

as murphie said, SE has a set date/time when they perform registration server maintenance. If you need to change stuff, change it before then. it's a simple matter of personal organization.

[eticket109]

back to the original post, he just got the game and can't register his card info and possibly won't be able to register content IDs. for him at least, that will be a bit of an inconvenience, especially since we all know SE maintenence of any kind can easily fall outside of the projected range.

as far as the rest of the post, can't we disagree with people's opinions without being jerks or attacking them? it's an inconvenience to some and not to others. so be it. let's leave the flaming on those other forum sites.

[Omni]

stupidity of SE's scheduling

I love it when it doesnt fit your schedule, its just automatically stupid. well you know, for someone out there, its always going to be stupid. so SE, like any other company does what is usually done. give you some advanced notice and goes about their way.

i dont see whats the issue with scheduling.

[queenuma]

I love it when it doesnt fit your schedule, its just automatically stupid. well you know, for someone out there, its always going to be stupid. so SE, like any other company does what is usually done. give you some advanced notice and goes about their way.

i dont see whats the issue with scheduling.

It doesn't bother my schedule at all. It is bad planning on SE's part though. They have the whole month to run updates on the POL server and test them, why do it when it is at its most active i.e Payday (in relation to FFXI subscriptions anyway). :wtf:

I'm looking at this from an objective point of view. SE run the maint at the same time as payment collection, someone who may be using the pre-paid card system might only get paid around the same time. As a result cannot add credit to their card, get their account locked for the month and SE miss out on what's most important to them...... more money.

[manna]

Perhaps I might be a bit off but they might do this to co-incide with month-end billing/finance procesing? They could probably get things done all in one period and to be more cost effective rather than doing it in separate instances which might be further apart.

[eticket109]

Perhaps I might be a bit off but they might do this to co-incide with month-end billing/finance procesing? They could probably get things done all in one period and to be more cost effective rather than doing it in separate instances which might be further apart.

that was my understanding of it. they're going through and processing how many ever thousands of people's worth of payment info. while they are doing that processing, you're simply not able to change the info that's in there. I have worked in numerous offices that have processed general month end data that way.

[Omni]

It doesn't bother my schedule at all. It is bad planning on SE's part though. They have the whole month to run updates on the POL server and test them, why do it when it is at its most active i.e Payday (in relation to FFXI subscriptions anyway). :wtf:
I'm looking at this from an objective point of view. SE run the maint at the same time as payment collection, someone who may be using the pre-paid card system might only get paid around the same time. As a result cannot add credit to their card, get their account locked for the month and SE miss out on what's most important to them...... more money.

hardly objective, and understanding.

when do you get your account locked for a month if you cannot update ur credit card? i've had SE turn me off before because i had an old credit card as info that didnt work anymore. All you do is login, change info and reactivate. No where did I get locked out for a month. Im not sure what you are talking about.

Ever think that with the 500,000 subscriptions and CC they need to process, it might be easier for them to process them fully if ppl arent changing or editing their account in the middle of this process? It's like paying for your food then as youre giving the cashier the money, you change your order. The cashier has to void the old order and ring it up again. Now think of that on a much larger scale. How much chaos would that be?

SE is out there to make money, but they dont rob you. For crying out loud, everything is pretty standard. I dont know where everyone has such issues with simple things like billing or maintenance. They give you a good few days notice too for every pol or ffxi maintenance. It's YOUR fault if you need to change something during those times then.

again, hardly objective. sorry.

[Murphie]

back to the original post, he just got the game and can't register his card info and possibly won't be able to register content IDs. for him at least, that will be a bit of an inconvenience, especially since we all know SE maintenence of any kind can easily fall outside of the projected range.Except that it's only really an inconvenience for a couple of days, and registration server maintenance always ends on time.

[eticket109]

Except that it's only really an inconvenience for a couple of days, and registration server maintenance always ends on time.

well yeah, its not a huge inconvenience to me either. my main point though was that people on both sides were being harassed over their opinions as if they were expressing them as facts.

and registration maintenance has been extended at least once if I remember correctly, but it is pretty damn rare.

[Kirsteena]

My ls mule got deactivated due to the CC running out, took me five minutes to reregister and reactivate, and this was early in the month. Doesn't knock you out for the rest of the month at all...

Registration server maint always runs for the first couple of days, its a set point. Plan around it as best you can :thumbsup: