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Old 08-26-2009, 10:14 AM   #1
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Video card help.

I'm having an issue with ffxi that I think is directly related to my video card.

I recently reformatted my comp, installed all the proper drivers, etc...

However I get this black/jumbled screen whenever ffxi loads up on the title screen after the opening movie.

I've googled this and it seems to be a common problem. But no fix has been found

I was wondering if someone here might know. Below I've posted the stats and a brief ss of what the issue looks like .



=============================== System =================================

CPU = Intel(R) Pentium(R) 4 CPU 2.00GHz
CPU Speed = 2055 MHz
No. of CPUs = 1
OS = Microsoft Windows XP Service Pack 2 Ver 5.01.2600
Version of DirectX = DirectX9.0c
Main Memory = Capacity:511MB : Free Space:312MB
Graphics Card = RADEON X700 Series
Type of Chip = ATI RADEON X700 PRO
Video Driver = ati2dvag.dll
Version = 6.14.10.6925
Updated = Monday, April 27, 2009 9:40 PM
VendorId = 0x1002
DeviceId = 0x5E4B
SubSysId = 0x23021002
Revision = 0
VRAM = 256.0MB
AvailableVidMem = 250.7MB
AvailableTextureMem = 272.0MB
Sound Card = Creative SB Live! Series
Sound Driver = P16X.sys
Version = 5.12.01.203
Updated = Monday, September 22, 2003 12:43 PM
Version = 6.01.03.0010
Updated = Tuesday, April 30, 2002 12:53 PM
Motherboard =
Manufacturer = Dell Computer Corp.
Version =
Serial Number = .. .
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Old 08-26-2009, 10:45 AM   #2
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Re: Video card help.

1. Did you install the latest drivers or just the ones that come on the CD that came with your video card? I assume you got the latest from the internet, but it never hurts to double check.

2. Does the issue come up in fullscreen mode as well as windowed mode?

3. Have you tried adjusting the graphics settings from the ffxiconfig(via the start menu, not the in-game stuff)?

I'm not really sure what happened, but if your setup was working before you reformatted there must be something that changed along the way. I don't know what though.
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Old 08-26-2009, 12:18 PM   #3
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Re: Video card help.

Quote:
1. Did you install the latest drivers or just the ones that come on the CD that came with your video card? I assume you got the latest from the internet, but it never hurts to double check.

2. Does the issue come up in fullscreen mode as well as windowed mode?

3. Have you tried adjusting the graphics settings from the ffxiconfig(via the start menu, not the in-game stuff)?

I'm not really sure what happened, but if your setup was working before you reformatted there must be something that changed along the way. I don't know what though.
1. Downloaded the lastest drivers since I lost the cd.

2. Happens in both full screen and windowed.

3. Yes. I tried the tutorial posted sometime ago in these forums too for video card issues.
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Old 08-26-2009, 12:35 PM   #4
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Re: Video card help.

I'm not really sure what to tell you then. I'd suggest reinstalling stuff but you just reformatted and it all worked before so that wouldn't help.
I guess you could at least confirm that it's the video card that's the issue by swapping in a different card to see if the problem clears up. It's not a good solution but at least it would confirm that it's the video card giving you issues.
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Old 08-26-2009, 12:46 PM   #5
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Re: Video card help.

Quote:
Originally Posted by pikapoc View Post
whenever ffxi loads up on the title screen after the opening movie.
You could try reinstalling DirectX just in case. Also, do you have the opening movie set to turn on every time the game starts? When mine starts it goes straight to the title screen.
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