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Old 10-11-2008, 04:41 AM   #1
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Exclamation Help, Registration Key is to short.

Hello

I bought my copy of WotG only after installation that my registration key is too short.
It has 4 characters missing at the end and cannot use it, just to make sure it has only 16 Characters as to the usuall 20, I am asking for help in what to do about this.
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Old 10-11-2008, 04:52 AM   #2
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Re: Help, Registration Key is to short.

Talk to customer service.
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Old 10-11-2008, 05:17 AM   #3
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Re: Help, Registration Key is to short.

Im trying but they wont answer my calls, any other ways i could get a key that works?
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Old 10-11-2008, 05:30 AM   #4
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Re: Help, Registration Key is to short.

https://secure.playonline.com/supportus/index.html

And no, only customer support could help you, unless you go out and buy another copy.
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Old 10-11-2008, 05:38 AM   #5
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Re: Help, Registration Key is to short.

The other option, I would think, is return or exchange the software ... does it look like a printing error?
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Old 10-11-2008, 06:21 AM   #6
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Re: Help, Registration Key is to short.

IIRC, the expansion packs have shorter reg codes than the game itself. You're sure you're not putting code A in box B?
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Old 10-11-2008, 06:42 AM   #7
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Re: Help, Registration Key is to short.

Nuriko, it is an printing error, and ive asked for a new code and 5 days l8a still no reply and Feba i just tryed that and i need 20 characters.
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Old 10-11-2008, 07:47 AM   #8
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Re: Help, Registration Key is to short.

If customer service isn't any help, you're next best bet is to go back to where you bought it and exchange it.
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