[jenova_9]

"service for specified playonline ID has been suspended."

this appeared after I logged out of my rare marathons playing until 5 am.

now here are the possibilities how it could have happened:

a. someone flagged me for something I didn't do. (my levels, items and gil are all legit and it's
only been about 6 days since I started this character.)

b. maybe POL thought I was playing too long.

c. credit card invalid? no it can't be. they would just deactivate the ID.

d. perhaps was playing during some type of maintenance. (unlikely)

e. the character POL is attempting to recover probably requires my current
character to be in "stasis" while they try to see if they can recover and swap in
my other character (I told them I used the same ID to make a new character,
maybe this is why they need to temporarily halt my current character's progress,
to do whatever to try to recover the original character.)


well I might not know the answer until thursday since they said it would take 7 days to
notify me if they will be able to recover it. but I dunno, if by chance I can never use the
playonline ID again, does that mean there's no way to cancel it so they stop billing me?

I really did nothing to deserve this and I worked so hard to get this far.

[Jei]

Suspended?
Try make a call or use the 24 hour live chat support via their website. They should be able to tell you your problem.

[jenova_9]

the phone number has busy tone again >_< and the chat service doesn't seem like the agents will ever pick me.....

but I know suspended is totally different from expulsion or banned. so it
does sound like a temporary thing. maybe.....