11-13-2007, 05:08 AM | #1 (permalink) | | Junior Member Join Date: Nov 2007 Posts: 1 Style: Light - Version 6 Thanks: 0 Thanked 0x in 0 Posts Gil: 251 Bank: 0 Total Gil: 251 Donate | Still getting charged. I installed FF online a while ago and didnt play it for a long time at all, ive only just realised that im still being charged £8.99 for it, how do i stop being charged for this? i havent got the playonline program installed, or anything to do with it any more. | | ::Quote Selected:: | | 11-13-2007, 05:35 AM | #2 (permalink) | | Fence Sitter Brain of Knowledge Join Date: May 2006 Location: UK Posts: 1,342 Style: Dark - Version 5 Thanks: 53 Thanked 91x in 68 Posts Gil: 4,582 Bank: 0 Total Gil: 4,582 Donate | Re: Still getting charged. I'm guessing you didn't cancel your content IDs? Basically, you are going to have to install at least the POL viewer - from there you can get into the membership section and cancel it. Otherwise, I'm not sure if you can cancel it straight from your bank? Originally Posted by Aksannyi | | "As a RDM, it should irk you to the depths of your soul when a mob had the audacity to buff itself in front of you." | | | ::Quote Selected:: | | 11-13-2007, 05:49 AM | #3 (permalink) | | FFXIWiki'er FFXIWiki Team Join Date: Sep 2006 Posts: 1,572 Style: Light - Version 6 My Mood: Thanks: 102 Thanked 39x in 30 Posts Gil: 28,278 Bank: 0 Total Gil: 28,278 Donate | Re: Still getting charged. Wait - you can set it to automatically bill you?
All this time I have been wanting to do that, but thinking I have to manually pay by card everytime...?
Sorry for the semi-hijack >.> 
Sig - Selphiie
RDM75 BLM75
bautier.wordpress.com - My new and 1st blog! (No longer updated, some useful info there though :D) | | ::Quote Selected:: | | 11-13-2007, 06:06 AM | #4 (permalink) | | Fence Sitter Brain of Knowledge Join Date: May 2006 Location: UK Posts: 1,342 Style: Dark - Version 5 Thanks: 53 Thanked 91x in 68 Posts Gil: 4,582 Bank: 0 Total Gil: 4,582 Donate | Re: Still getting charged. What the....?
I never do that, it automatically bills me every month. The only time I have to do anything is if my card expires. Originally Posted by Aksannyi | | "As a RDM, it should irk you to the depths of your soul when a mob had the audacity to buff itself in front of you." | | | ::Quote Selected:: | | 11-13-2007, 06:23 AM | #5 (permalink) | | FFXIWiki'er FFXIWiki Team Join Date: Sep 2006 Posts: 1,572 Style: Light - Version 6 My Mood: Thanks: 102 Thanked 39x in 30 Posts Gil: 28,278 Bank: 0 Total Gil: 28,278 Donate | Re: Still getting charged. lol.
Every month, it says my ID's are about to expire and I have to piss around for 15 mins on their retardedly slow Content ID bit, choosing which ID's to renew, for how long and then reconfirm some digits on my card.
>.> 
Sig - Selphiie
RDM75 BLM75
bautier.wordpress.com - My new and 1st blog! (No longer updated, some useful info there though :D) | | ::Quote Selected:: | | 11-13-2007, 07:45 AM | #6 (permalink) | | Red means I love you Super Moderator Join Date: May 2004 Location: Portugal Posts: 3,125 Style: Light - Version 6 My Mood: Thanks: 79 Thanked 220x in 128 Posts Gil: 46,200 Bank: 0 Total Gil: 46,200 Donate | Re: Still getting charged. Uninstalling the software is not enough! You must tell SE that you no longer want their services, you're gonna have to reinstall POL like Kirsteena said and go through the proper cancelation process. | | ::Quote Selected:: | | 11-13-2007, 01:33 PM | #7 (permalink) | | Knowledge Vending Machine Join Date: Sep 2005 Location: Bastok Mines Posts: 740 Style: Light - Version 6 Thanks: 114 Thanked 92x in 55 Posts Gil: 335 Bank: 62,104 Total Gil: 62,439 Donate | Re: Still getting charged. If you no longer have the original install media for POL Viewer, you can download it. Note, however, that the update process for the downloaded version is long, about 50 minutes for me when I downloaded the JP version, other versions might be less since there are some areas of POL that don't exist in them.
You'll need the particular version you created the account with.
JP Version: http://dl.square-enix.co.jp/pol/setup.exe
NA Version: http://dl.square-enix.co.jp/polus/setup.exe
EU Version: http://dl.square-enix.co.jp/poleu/setup.exe
Once you have POL Viewer installed and updated, go to the Final Fantasy XI page, and the Content ID section of the menu. Select Cancel ID. You will need to reenter your POL password at this point. An informational page will talk about the charges associated with content IDs. Click Next. Click on the box next to each content ID (you probably only have one) to check it, then click Next. You'll be asked to verify the content IDs are to be cancelled. ...this is as far as I'm planning to go for reporting on process, but I presume the rest is pretty straightforward. The main this is you do not need to cancel your POL account, and you should not, as doing so will require you to re-purchase the game should you ever change your mind on it.  Kumei, pickpocket of Midgardsormr (Bastok Rank 8)
THF75, DRK61, NIN40, WAR37, WHM37, DNC36, RNG35, BLM20, RDM14, DRG12, BST9, BRD8, COR8, PUP6, SCH4, SAM1
Alchemy 70, Smithing 50, Goldsmithing 38, Leathercraft 23, Fishing 16
Koren, San d'Orian Adv. (Rank 6)
WHM53, SMN31, SCH29, BLM26, NIN23, PLD6, BRD6, RDM5, RNG1
Woodworking 29, Cooking 11
All celestials (Trial-Size)
Myrna, Windurstian Merchant
BLM20, WHM11
Clothcraft 24
Nyamohrreh, Windurstian Adv. (Rank 2)
WAR28, WHM19, MNK18, BLM4 Last edited by Lunaryn : 11-13-2007 at 01:47 PM. | | ::Quote Selected:: | | The Following 2 Users Say Thank You to Lunaryn For This Useful Post: | | | | Thread Tools | | | | Display Modes | Linear Mode | Posting Rules | You may not post new threads You may not post replies You may not post attachments You may not edit your posts HTML code is Off | | | All times are GMT -8. The time now is 04:18 AM. | | |