How do i cancel my account

shanemckay · 07-11-2007, 03:41 AM

Hello, I purchased and installed FF11 and 2 expansion packs. The game has been running now for 3 days out of my 'free' 30 days play at start up. How do i cancel my account so that my subscription will end at the end of those 30 'free' days and so that i won't be billed monthly.
Thank you

shane mckay

Jarre · 07-11-2007, 03:47 AM

From playonline website...

To cancel a Content ID, from the PlayOnline Viewer choose Service and Support, Membership, Content ID, and select "Cancel." Follow the instructions on screen. Please note that you will need your PlayOnline ID and PlayOnline password at this time.

The Content IDs will be stored for 3 months including the months which the service was cancelled for. The Content IDs can be reactivated within 3 months after its deactivation date or before the Content IDs are deleted from the server by going through the reactivation process.

Now if the account holder cannot go through this process for any reason, please contact the PlayOnline Information Center at 858-790-7529 Monday through Friday 9:00am - 6:00pm Pacific Time for additional assistance.

Feba · 07-11-2007, 03:50 AM

PlayOnline->FFXI->Content IDs -> Cancel Content IDs

shanemckay · 07-11-2007, 04:05 AM

Thanks

07-11-2007, 03:41 AM	#1
shanemckay Junior Member Join Date: Jul 2007 Posts: 4 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	How do i cancel my account Hello, I purchased and installed FF11 and 2 expansion packs. The game has been running now for 3 days out of my 'free' 30 days play at start up. How do i cancel my account so that my subscription will end at the end of those 30 'free' days and so that i won't be billed monthly. Thank you shane mckay

07-11-2007, 03:47 AM	#2
Jarre The Architect Brass Ribbon of Service Join Date: Nov 2005 Location: Lincoln, UK Posts: 1,240 Style: Light Theme V7 Thanks: 274 Thanked 168x in 118 Posts My Mood:	Re: How do i cancel my account From playonline website... To cancel a Content ID, from the PlayOnline Viewer choose Service and Support, Membership, Content ID, and select "Cancel." Follow the instructions on screen. Please note that you will need your PlayOnline ID and PlayOnline password at this time. The Content IDs will be stored for 3 months including the months which the service was cancelled for. The Content IDs can be reactivated within 3 months after its deactivation date or before the Content IDs are deleted from the server by going through the reactivation process. Now if the account holder cannot go through this process for any reason, please contact the PlayOnline Information Center at 858-790-7529 Monday through Friday 9:00am - 6:00pm Pacific Time for additional assistance. __________________ Brickshouse - The returning Galka. - Kujuta - PLD 47 / WAR 39 / MNK 33 /DNC 19 / SAM 32 / DRG 28 / RDM 23 / BRD 9 / WHM 9 / BLM 6 / THF 23 / DRK 14 / SMN 12 / RNG 14 / NIN 16 Dovtestchar - Galka - Hades -Test character for Starting from Scratch? is it easy? Thread - MNK The Architect - The Mithra of Design - WAR 12 / RDM 12 / MNK 12 / THF 12 (low levels tutorial testing character)

07-11-2007, 03:50 AM	#3
Feba sweet broken hearted machine Starlight Medal Join Date: Oct 2004 Location: Facility A220S-0024, Room 211 Posts: 8,559 Style: Light Theme V7 Thanks: 2,007 Thanked 2,232x in 1,514 Posts	Re: How do i cancel my account PlayOnline->FFXI->Content IDs -> Cancel Content IDs

07-11-2007, 04:05 AM	#4
shanemckay Junior Member Join Date: Jul 2007 Posts: 4 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	Re: How do i cancel my account Thanks

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