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Old 03-01-2007, 08:25 PM   #16
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Re: POL monthly fee - what does it look like in your bank report?

I talked to my bank and they said I have to contact a seperate department to file a reverse. Those are charged directly of my card and the only way to stop is to change my card. That's what I was told. Anyway, I got my old card cancelled.
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Old 03-01-2007, 08:30 PM   #17
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Re: POL monthly fee - what does it look like in your bank report?

ugh... sorry man. file the dispute with the cardservices department or whatever they call it with your bank though. it may work out. especially the WoW shit since you didn't authorize those.
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Old 03-01-2007, 09:05 PM   #18
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Re: POL monthly fee - what does it look like in your bank report?

That does blow. May call SE and see what the deal is. I do know my charges dont usually show up until a week or two into the month.

On an unrelated note, I finally checked my charges and found I've apparently been paying for AOL for the last two years. Didn't realize I never actually cancelled it. Got a new card this month, though, so it should go away soon.
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Old 03-01-2007, 09:23 PM   #19
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Re: POL monthly fee - what does it look like in your bank report?

Caspian: http://www.youtube.com/watch?v=xIVZ9b0RgmY
You prolly tried to cancel...
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Old 03-01-2007, 10:53 PM   #20
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Re: POL monthly fee - what does it look like in your bank report?

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Caspian: http://www.youtube.com/watch?v=xIVZ9b0RgmY
You prolly tried to cancel...
LOL, I had heard they were that bad. A friend had a free trial last for a year before they quit offering him more free months.
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Old 03-02-2007, 12:05 AM   #21
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Re: POL monthly fee - what does it look like in your bank report?

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Originally Posted by fastcart View Post
Caspian: http://www.youtube.com/watch?v=xIVZ9b0RgmY
You prolly tried to cancel...
Is that real?
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Old 03-02-2007, 12:38 AM   #22
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Re: POL monthly fee - what does it look like in your bank report?

I think so, I've heard how bad it can be, and it looked like it was from Dateline or one of the other 900 news shows on NBC.
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Old 03-02-2007, 12:43 AM   #23
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Re: POL monthly fee - what does it look like in your bank report?

Mine from the EU comes up with

SQUARE ENIX PLAYONLINE SQUARE ENIX GB £9.69 (this is fee+1 extra content ID)

In saying that I have just had to cancel my CC due to some transaction my bank rejected as invalid CRC code i.e someone has my number but is trying to get the security code right, you can tell as they try and request payment for £1 to see if it works. As I internet bank, it shows up on my statement as an attempt. Incidently SE bill me on the 1st of each month.
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Old 03-02-2007, 09:08 AM   #24
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Re: POL monthly fee - what does it look like in your bank report?

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Is that real?
Lol. Yeah it's real. It was big news for like a day. Was on NBC morning show. I wish had watched that whole youtube clip, but I had seen it a few times already. The first 10 seconds looked right. d:

AOL issued an apology and said the representative had been dealt with or some such. But, everyone knows that's standard practice for them.

It's amusing that you had to ask though.
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Old 03-02-2007, 09:09 AM   #25
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Re: POL monthly fee - what does it look like in your bank report?

I actually had to say 'cancel my account' over and over again with them before too.
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Old 03-02-2007, 11:00 AM   #26
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Re: POL monthly fee - what does it look like in your bank report?

Quote:
Quote:
Originally Posted by Jei
Is that real?

Lol. Yeah it's real. It was big news for like a day. Was on NBC morning show. I wish had watched that whole youtube clip, but I had seen it a few times already. The first 10 seconds looked right. d:

AOL issued an apology and said the representative had been dealt with or some such. But, everyone knows that's standard practice for them.
I remember reading the top 100 biggest business screwups of all time. One of them was another AOL customer trying to cancel his service. The AOL representative was asking alot of questions like this, and then flatly told him that he would not cancel his account unless he answered every question.

I guess he didn't know that the guy trying to cancel his account was tape recording the conversation >.>

However that is why I would not deal with a company where I was not able to cancel the service myself. I shouldn't have to deal with crap when I want to cancel and I shouldn't have to get a new credit card because they won't stop billing me.
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