Pol error, LM-22

Bishop · 06-05-2007, 01:05 AM

I haven't played in a while and decided one day to visit my server again. To my dismay, I ran into this error. On the english pol client, it says that my credit card issued a chargeback and I need to pay past dues, which I have no problems with. The English pol client gives me a button that then redirects me to a login page. However, my pol ID is JP, so I can not log on to change sensitive information (cc info) via the EN client.

So I logged on with the JP client, and it gives me the same error message code, however, without the option to login and change my credit card info. I do not read japanese, but the error message code was the same, so I'm assuming it is saying the same things. I'm just baffled at why the EN client will give me the option to pay past dues, but the JP client will not.

This is the error message in English. Notice the version is up to date and there is an option to proceed.

This is what it looks like after pressing proceed. However, I can not log in using the EN client with a JP pol account.

This is the JP pol error message. Notice version is exactly the same, with same error message code, but without a button to proceed.

Maybe someone could translate or guide me on how to obtain my account back?

Much thanks for reading.

Bishop · 10-13-2007, 04:24 PM

bump...

Malevolent · 10-13-2007, 04:26 PM

pay the fees like it says

Murphie · 10-13-2007, 04:30 PM

As he said in the OP, he can't pay them for his JP account on the EN client, and there isn't a button for paying on his JP client.

Bishop · 10-13-2007, 04:30 PM

my pol ID is JP and I cannot proceed with the english pol client. On my JP pol client, it wouldn't even give me an option to proceed with the payment.

mrrhypon · 09-13-2008, 06:04 PM

BIG BUMP, i got the exact same problem

Audioma · 09-13-2008, 06:23 PM

Whoa, did you need a time machine for that bump?

Yes, this is another non-helpful witty-comment-dick post.

Tickmeoff · 09-13-2008, 07:30 PM

The Japanese SS says to visit the Square-Enix Information Center.

I dunno how much that helps, but my kanji knowledge is {Too Weak} so I can't translate it all

mrrhypon · 09-14-2008, 04:18 AM

thnx for that information Tick, its usefull

06-05-2007, 01:05 AM	#1
Bishop Veteran Member Allied Ribbon of Bravery Join Date: Mar 2003 Posts: 1,655 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	Pol error, LM-22 I haven't played in a while and decided one day to visit my server again. To my dismay, I ran into this error. On the english pol client, it says that my credit card issued a chargeback and I need to pay past dues, which I have no problems with. The English pol client gives me a button that then redirects me to a login page. However, my pol ID is JP, so I can not log on to change sensitive information (cc info) via the EN client. So I logged on with the JP client, and it gives me the same error message code, however, without the option to login and change my credit card info. I do not read japanese, but the error message code was the same, so I'm assuming it is saying the same things. I'm just baffled at why the EN client will give me the option to pay past dues, but the JP client will not. This is the error message in English. Notice the version is up to date and there is an option to proceed. This is what it looks like after pressing proceed. However, I can not log in using the EN client with a JP pol account. This is the JP pol error message. Notice version is exactly the same, with same error message code, but without a button to proceed. Maybe someone could translate or guide me on how to obtain my account back? Much thanks for reading. __________________ Last edited by Bishop; 06-05-2007 at 01:56 AM.

10-13-2007, 04:24 PM	#2
Bishop Veteran Member Allied Ribbon of Bravery Join Date: Mar 2003 Posts: 1,655 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	Re: Pol error, LM-22 bump... __________________

10-13-2007, 04:26 PM	#3
Malevolent Member Bronze Ribbon of Service Join Date: Sep 2006 Posts: 653 Style: Light Theme V7 Thanks: 7 Thanked 28x in 25 Posts My Mood:	Re: Pol error, LM-22 pay the fees like it says __________________ Keeping Purgonorgo Isle clothing optional sine 2004

10-13-2007, 04:30 PM	#4
Murphie Murphie Wings of Honor Join Date: Jul 2005 Location: Murphie Posts: 8,193 Style: Light Theme V7 Thanks: 531 Thanked 1,706x in 1,053 Posts	Re: Pol error, LM-22 As he said in the OP, he can't pay them for his JP account on the EN client, and there isn't a button for paying on his JP client. __________________ Murphie.

10-13-2007, 04:30 PM	#5
Bishop Veteran Member Allied Ribbon of Bravery Join Date: Mar 2003 Posts: 1,655 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	Re: Pol error, LM-22 my pol ID is JP and I cannot proceed with the english pol client. On my JP pol client, it wouldn't even give me an option to proceed with the payment. __________________

09-13-2008, 06:04 PM	#6
mrrhypon Junior Member Join Date: Jul 2003 Posts: 284 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	Re: Pol error, LM-22 BIG BUMP, i got the exact same problem __________________ Ridill + Adaman Hauberk :D

09-13-2008, 06:23 PM	#7
Audioma Junior Member Join Date: May 2008 Posts: 64 Style: Light Theme V7 Thanks: 2 Thanked 3x in 3 Posts	Re: Pol error, LM-22 Whoa, did you need a time machine for that bump? Yes, this is another non-helpful witty-comment-dick post.

09-13-2008, 07:30 PM	#8
Tickmeoff Not a Dentist Join Date: Mar 2008 Posts: 499 Style: Light Theme V7 Thanks: 32 Thanked 140x in 77 Posts	Re: Pol error, LM-22 The Japanese SS says to visit the Square-Enix Information Center. I dunno how much that helps, but my kanji knowledge is {Too Weak} so I can't translate it all

09-14-2008, 04:18 AM	#9
mrrhypon Junior Member Join Date: Jul 2003 Posts: 284 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	Re: Pol error, LM-22 thnx for that information Tick, its usefull __________________ Ridill + Adaman Hauberk :D

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