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Old 03-24-2003, 11:56 AM   #1 (permalink)
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Visa Card problems
I'm continually getting the error message when I attempt to give my details of payment for my playonline account. I've used the only two cards I have, and no they do not have a middle name attached to them.

Basically I'm wondering what course of action I can pursue so I can still play this game since my cards don't seem to be working so far.
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Old 03-24-2003, 03:25 PM   #2 (permalink)
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are your credit cards capable of international charges?



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Old 03-25-2003, 11:37 AM   #3 (permalink)
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Yep. I already looked into all the possibilities presented here in other posts having to do with this problem, as I know I personally hate people asking questions before they've tried the obvious solutions ;-)
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Old 03-25-2003, 06:00 PM   #4 (permalink)
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:dead: I've had this problem since 2/27/03 when I got FFXI.....I still haven't been able to play FFXI because my Washington Mutual Visa Debit card doesn't seem to work, I also have tried 2 of them and neither work. Perhaps, Celeyron, you too have this brand. The only other choice you/we have is to get another credit card! I've already tried doing this, only another week. Although it would really help if successful cc/debit card users could post their type of card and bank issuer so that new users could be better informed. BTW, does anyone use JCB cards?
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Old 03-25-2003, 06:43 PM   #5 (permalink)
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Is it possible that your billing address is not matching up to your card? It's been a while since I registered mine, but if I remember correctly, there might be 2 separate sections for your postal address and your billing address. As long as its Visa, MC, or JCB, it shouldn't matter whether its a credit card or a debit card.
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Old 03-26-2003, 09:04 AM   #6 (permalink)
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Aldo you hit it on the mark, for all I've been using are Washington Mutual Debit Cards... ::sigh:: Is there a simple credit card I can sign up for that will work internationally?

Peacemaker, there is no billing address to fill out on playonline, and I've yet to see a purchase that needed the same addresses.

I seem to remember people selling accounts tho on this fourm, but I guess I misread that... uck, I've had FFXI as long as you too, it's driving me crazy, just want to play
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Old 03-26-2003, 05:16 PM   #7 (permalink)
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Check with your credit/debit card company/bank.
Some cards/bank/companies do not allow international charges because they have no overseas branches to handle such things. I have a friend that tried to use a Visa debit card that was issued by a "relatively smaller" bank, it failed. I tried with my Bank of America debit card and it worked.

Other banks/companies are anal retentive about billing addresses when it comes to online charges and demands that everything matches up, even up to the extended 9 digit zip code if that is what you included. And we all know that Japanese address formats are different.

Some stupid idiot banks :mad: requires you to call them and virtually force them to allow a charge that is overseas. It is annoying with some banks, and while others are better about it.



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Old 03-28-2003, 07:47 PM   #8 (permalink)
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Ah I feel your pain Celeron! I've got to wait another 3-4 days until I get a new card........well atleast we can add Washington Mutual to our "blacklist" for FFXI :mad:
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Old 03-28-2003, 08:08 PM   #9 (permalink)
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Heh, well what card are you signing up for now, kinda worrisome of signing up for another card only to watch it not work :sweat:
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