Error Code: FFXI-4001 Connection Lost

[Reon_Ardalus]

When I try to zone to different areas it keeps saying [Downloading Data] at the lower right hand corner of the screen, and it stays like that for atleast 5 to 10 minutes and than eventually disconnects.

Than after it disconnects I get Error Code

Error Code: FFXI-4001
Connection to server lost. Press OK to shut down.

I have a router, and inputed the proper ports that needed to be inputted. I also contacted my ISP and I am waiting to contact Playonline via phone.

Can someone please help me out? Tell me what you know, even the littlest bit of information about this sort of problem will get me motivated.

[Aesculapius]

i have a router too do you know where i change the settings to open the specified ports

[Reon_Ardalus]

Goto Playonline.com and choose 'USA' and it should bring you to FFXI main page. Then you click 'Getting started' and then 'Windows' and it'll show you some requirements. After that it'll tell you the required ports to be opened under 'Router'.

All this Data being kept to enter other places is messing up my gameplay. =(

[Aesculapius]

i found the ports i need to open. what kind of router do you have? i have a panasonic kx hgw200. do you know where to configurate ports for a router? i know how to set my TCP filters but i am not sure if that is opening my ports.

[AKosygin]

FFXI and PlayOnline requires the following ports to be allowed through for the following reasons:

TCP 25, 110, and 443 for e-mail
TCP 80 for web access
And dynamic ports 50000 to 65535 for various communications

UDP ports 50000-65535 for various communications

There should be a setting to allow you to specify that when your computer requests a port, it will trigger the rule to allow access activating all the other ports for a specific communication with a server. You can set it so that one or more of these ports will trigger the rule:

TCP 51220 (Authentication Login)
TCP 53001 (FFXI Patch Connection)
TCP 54001 (FFXI Connection)
TCP 51300 (PlayOnline Menu Update)
TCP 54000 (PlayOnline Patch Connection)
TCP 51240 (PlayOnline Redirection Connection)

It is usually safe to make it so at out going request on that port to a certain server will allow that server to connect back on the other ports. You may have to fiddle with the settings a bit. Maybe I will post up a guide at the end of the month on configuring your firewall.

Please find a place for your router configuration that has "PORT TRIGGERING" or "APPLICATION TRIGGERING" and enter 51000-55000 TCP for the trigger ports! Then input all the ports as specified in the manual to allow access after those ports are triggered.

[Aesculapius]

i have enabled those ports now so the router should not interfere correct? and the build in firewall in the router will not interfere either right?

[AKosygin]

There is a difference between a Router, Network Address Translation (NAT) Router, and a Firewall.

I presume, however, that you have a NAT Router acting as a firewall. If you set the application gateway as specified it will work.

[Aesculapius]

its has worked until recently there is a problem that the Recieving data percentage reaches 0 constantly and I get logged out automatically. I contacted the GM but they have yet replied

[Reon_Ardalus]

Hehehe.. thanks for responding to my thread. But I kinda gotten impaitent. I switched my ISP to a cable provider and my dad hooked me up on my own network.

Which is good. Thanks alot though.