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Old 08-26-2003, 09:02 PM   #1 (permalink)
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Message when logging on to POL
Erm not sure if this has been posted before but I get this message every time I log on... wondering what it means.:sweat:
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Old 08-26-2003, 09:44 PM   #2 (permalink)
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This needs urgent attention
It's a message saying that your account will be de-activated at the end of the month as there is an outstanding payment. You need to take care of this ASAP.
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Old 08-27-2003, 05:17 PM   #3 (permalink)
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Had a feeling it was that...thanks.:sweat:

Also how do you go about taking care of this? I tried changing the payment method, but for some reason it won't let me. Do I have to contact them directly?:sweat:



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Old 08-27-2003, 05:33 PM   #4 (permalink)
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Forgot to attach the message... Think I'll have to contact SE...:sweat:
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Old 08-27-2003, 07:23 PM   #5 (permalink)
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The last message says 'There is no need to register payment methods'.

I had to call POL on behalf of some others who had this issue. POL replied that you can't change payment methods until you sort out the outstanding payments on the current card.

Basically you owe the credit card co the amount they could not deduct the previous month. When you use a credit card, the credit card co pays POL the amount, then the credit card co charges your account on a designated day of the month. So you need to clear the bill on your CC, or if you are using some family member or friend's card, then you need to have them sort it out.

Characters will be kept for 3 months after deactivation then will get deleted.
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Old 08-27-2003, 07:25 PM   #6 (permalink)
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Ah ok...since this isn't my card I'll just let them handle it. Thanks for the help.



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Old 08-29-2003, 03:58 AM   #7 (permalink)
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anyone got a cd code i can use thay can be used more than once
and a playonline id pass
plz
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