Help, I can't seem to purchase a Content ID

[Dragoonwrath]

Here's the thing I go to the screen to purchase a content ID then it wants me to enter my User ID and Password but after I hit log in some screen comes up with only one optino and that goes back to the login screen. Do i have to type in my username and password in kanji, katakana, or that hiragana? Also for some reason I can't type in kanji and I did the japanese input setup how can I get it to type in kanji?? The only way I'm able to log in is because I saved my user id and password. Also I'm positive I wrote it down correctly and all that.

[Vic_Viper]

Type in ENGLISH !
AS IT's ON THE NOTE YOU MADE DURING THE SETUP !

When I created my account, as it gave me the POL ID and password I took note on three diferent papers and took a screenshot to be sure I got it right.

Good luck !

[Aldo]

Make sure you have your correct login/pass written down. Perhaps you are having problems beacuse you are inputting a single letter either lowercase or upper case, take note that all the pol ID's/pass's are case sensitive. I suggest you try a couple combinations until you are able to login successfully and can then write them down. It is extremely scary to not have this information written down :p