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Old 07-30-2009, 01:44 AM   #1
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Exclamation Credit Card Problem/ error UCS-5313

Hello guyz, my name is Edgard and i bought yesterday a Vanadiel Collection 2008.
I installed everything and then i went to register my POL account.
Everything was perfect, so at the step 5 begins my problem.
I put all the information(more than twice) correctly like the program said to me...
and i always got this error:

http://img56.imageshack.us/img56/5973/erroplayonline.png

well...my question is WHAT IS THE PROBLEM???????????????????...lol....
anyone knows anything about this error??? or how to fix this??? ths guyzz...see u in Vanadiel's (if its possible).
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Old 07-30-2009, 03:13 AM   #2
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Re: Credit Card Problem/ error UCS-5313

I'm gonna guess it might be this Payer Authentication Service (3-D Secure)
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Old 07-30-2009, 09:44 AM   #3
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Re: Credit Card Problem/ error UCS-5313

Brilliant!



I guess you get to call up their support line. I might recommend you try the web chat support if you can.
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Old 07-30-2009, 10:51 AM   #4
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Re: Credit Card Problem/ error UCS-5313

They're doing their monthly maintenance on the registration server, so that could be getting in the way of opening a new account. You might have to wait until Aug 2 or so of that is the case. Welcome to the wonderful world of Playonline.

Either way, it's better to wait until Aug 2. If you registered today, you'd be charged for the whole month of July, despite there only being one day left until payment time.

Last edited by Gyotsha; 07-30-2009 at 10:58 AM.
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