Major Problem

demhar · 07-11-2009, 04:04 PM

As of July 8, my password has been altered by 3rd party member.
I called POL in the morning and I am facing several problems now.

I got my account from a friend in 2004. He deleted all his chars and gave the account to me. I started everything from scratch under his POL account and my newly created content ID's. Although I was the sole owner of the account, I never end up changing the original members information (name, address, birth date, phone, email.)
Now, 5 years has passed. I lost contact with a friend. He is out of US, last thing I heard from him.
I am facing a major problem. The POL service can NOT reset my password, unless I give them the 5 year old information which has been forgotten. Only thing I was able to do was to cancel my content ID's, and removed my credit card. I emailed detailed explanation about this matter to them. I do not know if they are going to do anything about this issue.
Any ideas? Has anyone been under this situation?
It's just upsetting that after playing a game for 5 years I can't do anything to get my account back...

Omgwtfbbqkitten · 07-11-2009, 04:36 PM

Mostly your fault for not securing the account to you for five years more than anything else, in addition to falling out of touch with this friend of yours. Maybe that friend decided he wanted it all back.

Without the right information, SE isn't going to be that eager to renew this account, much less to someone who wasn't the original account holder to start with.

Feba · 07-11-2009, 04:42 PM

why the hell would you use a friend's account anyway, if you're just going to delete everything and start over? Did you really want to not pay the $20 for the game that badly?

TheGrandMom · 07-11-2009, 09:44 PM

Unfortunately I see little that you can do about this. They do require some type of proof that its your account besides your word and the use of your credit card. And in this case, it really isn't your account. Accounts can not be transferred so the account never really was yours.

Kailea · 07-12-2009, 09:08 PM

Take this as a hard lesson learned, never take any second hand accounts from online games from anyone, always get your own.

now in this case, this was pretty much your fault, all this time you had to do it (should of done it day you got it) and you never change ANY of the info?

07-11-2009, 04:04 PM	#1
demhar Bali Join Date: Jul 2009 Posts: 1 Style: Light Theme V7 Thanks: 0 Thanked 0x in 0 Posts	Major Problem As of July 8, my password has been altered by 3rd party member. I called POL in the morning and I am facing several problems now. I got my account from a friend in 2004. He deleted all his chars and gave the account to me. I started everything from scratch under his POL account and my newly created content ID's. Although I was the sole owner of the account, I never end up changing the original members information (name, address, birth date, phone, email.) Now, 5 years has passed. I lost contact with a friend. He is out of US, last thing I heard from him. I am facing a major problem. The POL service can NOT reset my password, unless I give them the 5 year old information which has been forgotten. Only thing I was able to do was to cancel my content ID's, and removed my credit card. I emailed detailed explanation about this matter to them. I do not know if they are going to do anything about this issue. Any ideas? Has anyone been under this situation? It's just upsetting that after playing a game for 5 years I can't do anything to get my account back...

07-11-2009, 04:36 PM	#2
Omgwtfbbqkitten Raidou Kuzunoha Vs. Demi-Fiend Brass Wings of Service Join Date: May 2006 Location: Windurst Posts: 6,799 Style: Light Theme V7 Thanks: 208 Thanked 2,098x in 1,143 Posts My Mood:	Re: Major Problem Mostly your fault for not securing the account to you for five years more than anything else, in addition to falling out of touch with this friend of yours. Maybe that friend decided he wanted it all back. Without the right information, SE isn't going to be that eager to renew this account, much less to someone who wasn't the original account holder to start with. __________________ Sig by Ragman of the LBR Fan Art Forum

07-11-2009, 04:42 PM	#3
Feba sweet broken hearted machine Starlight Medal Join Date: Oct 2004 Location: Facility A220S-0024, Room 211 Posts: 8,559 Style: Light Theme V7 Thanks: 2,007 Thanked 2,232x in 1,514 Posts	Re: Major Problem why the hell would you use a friend's account anyway, if you're just going to delete everything and start over? Did you really want to not pay the $20 for the game that badly?

07-12-2009, 09:08 PM	#5
Kailea Dragoon Kitty Sterling Star Join Date: Jan 2004 Location: TX - USA Posts: 3,230 Style: Light Theme V7 Thanks: 154 Thanked 158x in 115 Posts	Re: Major Problem Take this as a hard lesson learned, never take any second hand accounts from online games from anyone, always get your own. now in this case, this was pretty much your fault, all this time you had to do it (should of done it day you got it) and you never change ANY of the info? __________________ ------------------------------------------------------------------------- Kain (FFIV): I am aware of my actions, but can do nothing about them.

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