I'm not sure. I know they do password recovery for you if you provide them your code, but no idea if they do it the other way around. You should try call them to find out. You can find the phone number here https://secure.playonline.com/supportus/index.html
There are painters who transform the sun into a yellow spot,
but there are others who with the help of their art and their intelligence
transform a yellow spot into the sun.
- Pablo Picasso