[Telera]

I've run/modded/smodded forums too, and all but forbidding any public airing of grievances is a shit way to run a site, in my experience.

It leads to more mistrust than blind trust that they are doing exactly as they should. Whether they're doing a good job or not, if every event is kept hush-hush, people start to get leery.

Now, granted, I agree that most grievances should be taken private, to PMs or IMs. But something on the scale of the 'major event' honestly deserved a public airing to let everyone get some concerns and worries off their chests. If large events aren't very common, I see no problem in it triggering a public concern thread. It's human nature. And by airing our concerns, we are often able to feel somewhat more at ease, at least knowing that someone heard us, even if they don't necessarily act on what they heard.