Originally posted by
PlayOnline
Mar. 28, 2008 09:00 [PDT] From: PlayOnline
Caution on Account Hacking
Recently both ABC News and Yahoo! News have reported that over 10,000 websites have been infected by hackers in an attempt to steal the IDs and passwords used in various online games.
Based on the articles, it is apparent that hackers are heavily targeting online game accounts. As we have often reminded our players in the past, we ask that you continue to monitor and update the security of your system and Internet connection to prevent any harm caused by infected websites and malicious programs.
If you suspect your account is compromised, please contact the Information Center and provide us with the details. If your account is compromised outside Information Center business hours, please place a helpdesk call in order to contact a Game Master (GM) to report the details. Depending on your situation, we will offer all the assistance we can, including temporary login restriction to prevent any further harm, as well as instructions on how to proceed from there.
We are currently reviewing the restoration policy for players who have had their accounts compromised. Our goal is to expand the assistance towards affected players by restoring their accounts to a state that's as close as possible to the state it was in before it was compromised. Details on the restoration policy will be announced on the official web site once they become finalized. We appreciate your patience and understanding in this matter.
[Related Articles]
ABC News:
ABC News: Gamers Beware: Hackers Seek Passwords
Yahoo! News:
Password-stealing hackers infect thousands of Web pages - Yahoo! News