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Old 03-20-2008, 11:41 AM   #8 (permalink)
Ziero
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Re: Why is is taking so long to get compromised accounts returned?
Originally Posted by Phanex View Post
Well so far there were two types of hacks I've seen so far.

1) Player has a lvl 75 job; hacker changes the following information regarding the account:
a) Credit Card Info
b) Password
c) Mailing Address.

This hacker made it nearly impossible for the player to get his/her account back.

2) Player has a highest job of 35; Hacker does the following thing.
a) Changes the password and steals everything on the account.
b) Then leaves the account alone.

This hacker didnt' see any profit from keeping the account. Not like hacker #1 did. So SE would be able to just verfie CC and Billing address and give the player a New Password.

Then again, Sevv was hacked too, and I'm sure he had 75 jobs, and I can't remeber what exactly all went down with his stuff.

The biggest problem is if Hacker #1 does sale the account, who's going to get blamed? The hacker or the Player?

My room mate's was stolen on 12-3-07, and he has yet to get his. He even got the police involved, at SE request, and they have yet to bat an eyelash at his account.

I'm sure that SE would probably only take in consideration accounts reported stolen since November 07 to now and try to return those accounts. These hacks hadn't been as many before hand.


Even accounts returned still get rehacked, dispite the players best attempts to find the program that is stealing their information. SE's techs told us to format and reinstall on his laptop to do away with any malice programs.

/sigh...
Actually with both high and low lvl accounts, the hacker would strip and steal it completely. To you it may not be worth it to have a lvl 30 character, but to RMT that's a ton of time saved so they can get into making money.

The thing is, newer hacks are easier to see in SE's records so they can fix it faster. Just like how GMs can only replace items lost within a week.

And Sevv fortunately logged in mid attack and saved his account from my understanding.



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