[Otaku7]

I've heard rumors that the NA staff has only 2 managers working on it and there are around 4000 compromised accounts. Many people in my linkshell call SE and bother them about it nearly daily. I think it'd be best to clear this up for everyone.
Also from what I've been reading, the account in question will be returned faster if it was compromised more recently. I've had LS members get hacked on a Saturday night. Call GM, GM immediately freeze the account, and SE return it to them by Monday. I also had a LS member who had her account hacked in early February and SE is still working at it! You'd think it would be vice versa right?
Another question was raised on my LS, this was a touchy subject in LS actually. Many people sell their accounts. After SE made this new policy, those people who sold their accounts were able to get them back by providing information. Here seems to be the dilemma for SE in this case: Someone sells their account in 2006; calls SE with old old info, SE freezes it. SE investigates and finds out it was sold to another party via chat log. Now what does/should SE do? From a business perspective, you can't just leave it alone. It doesn't make anyone money.